Wraparound with Intensive Services (WISe)

Overview

What is WISe

WISe is for individuals up to age 20 who have complex mental health needs. It brings together a team, including professionals and people you trust, to support your family’s goals.

WISe services are:

• Flexible: Delivered where and when they work best for you.
• Supportive: Crisis services are available 24/7 from people who know your family situations
• Team-based: You help create the plan, and your team helps make it happen.

Watch an overview of WISe:

• WISe model

How WISe works

What makes WISe different

• You and your family lead the way. You set the goals and create a plan based on your strengths.
• Services are tailored. They're built around what works best for your schedule, location, and needs.
• Support is 24/7. Crisis help is available anytime for people wo already know your situation.

Who’s on your WISe team

• Natural supports like family, friends, and community leaders
• Professionals such as therapists, school staff, CPS, and probation officers
• Peer support from people who've been through similar experience

Who qualifies for WISe

You may qualify if you:

• Are 20 or younger
• Have complex behavioral health needs
• Are eligible for Apple Health (Medicaid)

To find out, complete a screening with a WISe provider agency in your county.

Who can request a screening?

• Individuals age 13 or older can ask for one themselves.
• Parent/caregivers can request one for children under 13.
• After age 13, individuals must agree to participate in services.

Learn more on the Family Initiated Treatment (FIT) webpage.

How to get WISe services

1. Complete a WISe screen using the Child Adolescent Needs and Strengths (CANS) screening tool (26 questions) either over the phone or in-person. Learn more about the tool.
2. Based on the results:
   • If eligible: You'll be connected with a WISe provider agency. They'll assign a team to work with your family.
   • If not eligible: You'll be referred to other mental health services that fit your needs.

More resources

WISe services are accessed through community behavioral health provider agencies. Your primary care provider or health plan will help you find these benefits and coordinate your care when necessary.

• WISe family fact sheet
• WISe fact sheet for youth
• WISe for individuals with Intellectual or Developmental Disabilities (IDD) and Autism
• What is CANS and how is it used
• WISe Workforce Collaborative (videos and training)
• Grievance, appeals, and fair hearing information sheet

Need help or more information?

If you’re enrolled in Apple Health (Managed Care):
Contact your MCO or provider agency to refer or ask questions.

If you’re not enrolled in Managed Care (Fee-for-Service):
Contact your local WISe provider directly.

Already in WISe?
Reach out to your WISe team or MCO with questions.

Get involved

Join your local Family, Youth, and System Partner Round Table (FYSPRT) — a community forum where families, youth, and professionals work together to improve behavioral health services like WISe. FYSPRTs are an important part of a governance structure that includes the Children and Youth Behavioral Health Work Group (CYBHWG) and is working to make improvements to the children's behavioral health system.

You can also share your experience through a WISe program survey, which helps shape the future of services.

(Page updated April 2025)